CelcomDigi redefines customer experience with AI, automation and more connected customer support
May 12, 2026
CelcomDigi Berhad (“CelcomDigi”) is redefining customer experience (CX) by simplifying how millions of customers access support through a connected ecosystem powered by AI and data-driven technologies. As part of this transformation, the company is redesigning customer journeys and integrating support capabilities across digital, retail and contact centre touchpoints to deliver quicker resolutions, clearer interactions and more consistent experiences at scale.
English
2026