PETALING JAYA, 17 November 2025 – CelcomDigi Berhad (“CelcomDigi”) today announced its third quarter results for the Financial Year 2025 (FY2025), recording RM3,125 million of Total Revenue. Service Revenue increased 1.5% year-on-year (Y-Y) to RM2,728 million, driven by good performance across its core segments of Postpaid, Prepaid, Home & Fibre, and Enterprise Solutions, reflecting the company’s effective market execution and continued focus on delivering value to customers.
Postpaid revenue rose 4.2% Y-Y to RM1,091 million, supported by a 300K (+5.3% Y-Y) increase in high-value subscribers and continued migration to convergence plans. ARPU was stable at RM60 while ARPA improved to RM108.60 (+RM7.0 Y-Y), reflecting the company’s strategic focus on Family Line acquisitions and bundled convergence offerings, and targeted retention initiatives.
Prepaid revenue was stable at RM1,051 million (+0.1% Q-Q), despite a slightly lower subscriber base (-221K Q-Q), from effective base management and a focus on retaining quality subscribers. ARPU remained steady at RM28 across the quarters.
Home & Fibre revenue increased 40.8% Y-Y to RM69 million, marking the eighth consecutive quarter of subscriber growth (+100K, +62.5% Y-Y). Growth was driven by adoption of CelcomDigi One™ convergence plans and strong demand for high-speed connectivity via fixed wireless access (FWA) solutions.
Enterprise Solutions revenue climbed 10.4% Y-Y, underpinned by robust demand for connectivity, ICT, and cybersecurity solutions, alongside a steady flow of enterprise contract wins. Enterprise Mobile revenue lowered -12.7% Y-Y, impacted by reduction in bulk SMS volume and one-time MFRS adjustments.
During the quarter, disciplined cost management helped mitigate the impact of higher Provision for Doubtful Debts (PFDD), Cost of Goods Sold (COGS), Depreciation and Amortisation (D&A), and a higher effective tax rate. As a result, Earnings Before Interest and Tax (EBIT) moderated 16.0% Y-Y to RM648 million, while Profit After Tax (PAT) eased 20.5% Y-Y to RM350 million, reflecting the company’s continued focus on long-term financial resilience amid ongoing investments.
CelcomDigi closed the quarter with a total of 20.5 million subscribers. The company declared a third interim dividend of 3.6 sen per share. The company remains committed to its dividend policy, taking into account its future strategic investments and financing obligations.
Strategic investments driving resilience and long-term profitable growth
CelcomDigi’s Acting Chief Executive Officer Albern Murty said, “This quarter’s performance demonstrates the strength of our execution and the impact of disciplined cost management initiatives. Near-term profits moderated due to our strategic investments, designed to strengthen future earnings capacity and support long-term growth. Our IT integration and transformation initiatives are progressing well, enhancing customer experience and ensuring seamless services across all touchpoints. With a solid foundation in place, we are confident that we will begin FY2026 on a strong footing, delivering further growth, innovation, and value for our customers and the nation.”
Driving customer and operational excellence through technology-driven transformations
As of end-September 2025, CelcomDigi’s network integration and modernisation reached over 90% completion, providing customers with enhanced service quality on the newly upgraded CelcomDigi intelligent network. Average monthly data usage has increased to 40GB per user, reflecting strong demand for high-speed, reliable connectivity supported by Malaysia’s widest, fastest and secure 4G/5G connectivity.
The company continued steady progress on its IT consolidation and transformation programme, with a key upgrade to its dealer management system underway to enhance operational efficiency. The company has also launched the new CelcomDigi App, representing the final and most critical piece of its brand unification efforts across product and service offerings, retail touchpoints, and its online store. The app, which serves the largest customer base of over 20 million, will be the primary digital touchpoint for delivering seamless, personalised digital experiences at scale, reinforcing CelcomDigi’s commitment to building a truly integrated and customer-first journey.
As a flow-through of cost efficiencies from all integration initiatives, the company remains on track to deliver steady-state annualised cost savings of around RM700 to RM800 million post-2027.
Financial and Operational Highlights
1. 3Q’25 Adjusted EBIT and PAT - RM732m and RM409m (exclude non-recurring one-off items). 2Q’25 Adjusted EBIT and PAT – RM727m and RM432m Note: Starting Jan 2024, subscriber base harmonised to include both xD and xC M2M subscribers; Prior periods excluded xD M2M, resulting in variance vs. previous quarters
Consumer: Postpaid continuing growth momentum, Prepaid stabilised
Home & Fibre: Solid growth driven by Convergence and FWA adoption
Enterprise: Mixed performance with strong growth in Enterprise Solutions
More on the company’s Q3 2025 performance here.
